Operations Manager - Onboarding, London

London, England, United Kingdom · Operations


What’s our story?

We are Kapten (pronounced: kapˈte:n) and we’re the new, disruptive player in the ride-hailing market in London.

Launched as Chauffeur Prive in Paris in 2012, by three ambitious French entrepreneurs, we’ve since become the largest player within the French private-hire market and have also rebranded into Kapten.

We’ve grown a lot (we mean a LOT) and we’re still expanding fast. Today, Kapten is made up of 250+ employees of over 15 nationalities, 22 000 driver-partners, and more than 2 million riders.

We operate in Paris, Lyon, French Riviera, Lisbon, Geneva and now in London! Our integration into Free Now - a joint venture between BMW and Daimler AG - allows us to go further with more expansions in Europe planned for 2019.

We’re looking for exceptional talent to join our London team in this exciting journey and help us achieve our goal: becoming the European leader in urban mobility. Read on to get an idea of what our requirements are and what we offer in return.

Deciding to join Kapten might just be your best decision today!

We're building our Operations team in London!

Your job? Lead our driver onboarding team and ensure we verify, onboard, and train thousands of new drivers successfully and efficiently in order to meet skyrocketing demand from Londoners!

Your team? The Ops team in London will be split into three main areas: Onboarding, Customer Support and Quality of Service (QoS). You will lead the Onboarding team and will report directly to the Director of Operations.

What you'll do:


Your profile:


Apply for this job